1xjl Privacy Policy

When you register and use the 1xjl platform, we collect certain personal information that is necessary to operate your account and deliver our services to you as a player in the Philippines. This includes your full name, date of birth, email address, mobile number, and a government-issued ID for identity verification purposes. We also collect financial information such as your preferred payment method and transaction history in order to process deposits and withdrawals in Philippine pesos (PHP). During your sessions on the platform, we automatically gather technical data including your IP address, device type, browser version, and activity logs to help us maintain platform security and improve your experience. We may also collect information you provide voluntarily when you contact our support team, respond to surveys, or participate in promotions. All information collected is limited to what is genuinely necessary for the purposes described in this Privacy Policy, and we do not collect sensitive personal data beyond what is required for legal compliance and responsible gaming obligations.

The personal data we collect is used primarily to create and manage your 1xjl account, verify your identity, process transactions, and deliver the sports betting and casino-style entertainment services you have signed up for. We use your contact details to send you important account notifications, security alerts, and updates about changes to our platform or these policies — these communications are essential and cannot be opted out of while your account remains active. Where you have given consent, we may also send you promotional communications about bonuses, new games, and special offers available on the Promotions page. Your activity data helps us personalise your experience, detect and prevent fraud, and ensure that our responsible gaming tools are working effectively for players who may need them. We use aggregated, anonymised data for internal analytics and platform improvement — this data cannot be used to identify you individually. We do not use your personal data for automated decision-making that produces legal or similarly significant effects without human review.

1xjl does not sell, rent, or trade your personal data to third parties for their own marketing purposes — your information is not a product. We may share your data with carefully selected service providers who assist us in operating the platform, such as payment processors, identity verification partners, and fraud prevention services, but only to the extent necessary for those specific purposes and under strict contractual obligations to protect your data. In certain circumstances, we are legally required to disclose personal information to regulatory authorities, law enforcement agencies, or other government bodies in the Philippines — we will comply with such requests where they are lawful and properly authorised. If 1xjl undergoes a business restructure, merger, or acquisition, your data may be transferred to the successor entity, and you will be notified of any material change in how your data is handled. All third parties with whom we share data are required to maintain appropriate security standards and are prohibited from using your information for any purpose beyond what we have specified. We will always aim to be transparent about any sharing arrangements that affect your personal data.

The 1xjl platform uses cookies and similar tracking technologies to ensure the site functions correctly, remember your preferences, and provide you with a smoother, more personalised experience each time you visit. Essential cookies are required for the platform to operate — without them, features such as login sessions and account security cannot function properly. We also use analytics cookies to understand how players navigate the platform, which pages are most visited, and where improvements can be made; this data is collected in aggregated form and does not identify you personally. Preference cookies remember your settings, such as language and display options, so you do not have to re-enter them on each visit. You can manage or disable non-essential cookies through your browser settings at any time, though doing so may affect certain features of the platform. By continuing to use 1xjl after being informed of our cookie use, you consent to the placement of cookies as described in this section.

As a registered player on the 1xjl platform, you have a number of rights in relation to your personal data that we are committed to upholding. You have the right to request access to the personal information we hold about you, and we will provide a copy within a reasonable timeframe upon receipt of a verified request sent to [email protected]. If any of your personal data is inaccurate or incomplete, you have the right to request that we correct it — please contact our support team with the specific details you would like updated. You may also request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to any legal retention obligations we are required to meet. Where we process your data based on your consent — such as for marketing communications — you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal. If you have concerns about how your data is being handled, you are encouraged to contact us directly at [email protected] before escalating to a regulatory authority, as we aim to resolve all data-related queries promptly and fairly.

1xjl takes the security of your personal data seriously and implements appropriate technical and organisational measures to protect it against unauthorised access, loss, alteration, or disclosure. Our platform uses industry-standard encryption for data in transit and at rest, and access to personal data within our organisation is restricted to personnel who genuinely need it to perform their role. We conduct regular security reviews and work with our technology partners to identify and address potential vulnerabilities before they can be exploited. Your personal data is retained for as long as your account is active and for a period thereafter as required by applicable law, regulatory obligations, or legitimate business purposes such as dispute resolution and fraud prevention. When data is no longer required, it is securely deleted or anonymised in accordance with our internal data retention schedule. If you close your account, we will retain only the minimum data necessary to comply with our legal obligations, and the rest will be deleted within a reasonable period.